FAQ

FAQ

Have a question? 

Here are our commonly asked questions. If you cannot find your question listed below, give us a call or send us an email and we will be happy to help.

  • What are your business hours?

    Monday to Friday 7am - 5pm.

    *Holiday hours may vary. Please contact for holiday hours.*

  • Are you open on Saturdays?

    No, we are only open Monday to Friday 7am - 5pm.

  • Where are you located?

    632 Lorne Ave. E., Stratford, ON N5A 6S5

  • Do you give instructions on how to use the tools?

     Yes- if the you have any questions we will go over the item with you.

  • What do you require to rent an item?

    Photo id is required, and we take a one day deposit (non-refundable) and the customer has 24 hours to return the item (full of fuel if it has fuel. All items are sent out with a full tank.)

  • Do you offer transportation for larger items?

    Yes we can deliver the larger items, or even smaller items. If you require delivery, please call for rates on moving equipment. Once finished with the item, please call so we know.

  • How does the daily pick up & drop off times work?

    Daily starts as soon as the item is picked up and returned before 24hrs later. Rates will be subjected to change- call for pricing.

  • Do you offer tool/equipment servicing?

    Yes we do. Please call to check if we can service your item. 

  • What types of equipment do you sell?

    We have a wide variety of items to sell. Packers, saws, breakers and so much more. Please call to inquire!

  • What condition can the tool be returned in?

    Items returned need to be cleaned if possible and full of fuel. Depending on the condition of an item that is brought back there could be a cleaning charge and if it's empty of fuel, there will be a fuel fee charged.

  • What are some brands you carry?

    Bobcat, Skyjack, Genie, Wacker Nueson, Hilti, Stihl, Husqvarna Bluebird and more.

  • Do you offer rental insurance?

    As an additional service to all our customers, we offer Rental Insurance. This insurance covers damage to equipment while on rent and used under normal working conditions. This charge will be 10% of the rental price, and automatically applied at the time of rental. Full details of coverage are available on the back of your rental contract under "Terms & Conditions".

Talk to us today!

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